Issue:

We have another issue with “Travel Expense Workflow”.  When a user submits travel expense via EP, he/she keeps getting this error :“Failed to find workflow version”.

We only have one active expense report version.

Solution:

First thing I’d like to check is if all workflows have appropriate Correlation ID’s, if any of these are missing that could explain the issues

select* from sysWorkflowMessageTable

select* from WorkflowTrackingTable

select* from WORKFLOWTRACKINGSTATUSTABLE

If one of those tables are missing, please follow these steps to resolve issue

1> Generate CIL

2> STOP IIS

3> Restart AOS

4> Start IIS

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