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Provisioning Payment Services for Microsoft Dynamics® ERP – Add a Support Partner

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In Dynamics Online Payment Services, if a Partner is not able to see a customer or manage their Payment Services the Customer will need to add the Partner to the Payment Service.

Below is taken from the Technical White Paper “Provisioning Payment Services for Microsoft Dynamics® ERP – Add a Support Partner”

 

How to Add a Support Partner

1. Go to https://payments.dynamicsonline.com/Home/Dashboard.aspx

2. Enter the same Windows Live ID and Password (used to sign up the Payment Services) and Click on Sign in.

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3. Click on All Services.

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4. Click on Service List.

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5. Select the Payment Services and Change Partner.

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6. Select the partner for the customer from the list, check the Grant service access to the selected partner, and click on Change Partner.

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Note: if you cannot find your organization name from the Partner Organization Name list. Follow the document below to register your organization as a partner for the online services for Microsoft Dynamics® ERP.

https://mbs.microsoft.com/downloads/partner/SoftwarePlusServices/Partner_Portal_Provisioning_Guide.pdf

7. Sign out from the Customer Portal.

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This document does not provide you with any legal rights to any intellectual property in any Microsoft product. You may copy and use this document for your internal, reference purposes.

© 2010 Microsoft. All rights reserved.

Microsoft, the Microsoft Dynamics Logo, Microsoft Dynamics, and Windows are trademarks of the Microsoft group of companies. All other trademarks are property of their respective owners.

Microsoft Dynamics is a line of integrated, adaptable business management solutions that enables you and your people to make business decisions with greater confidence. Microsoft Dynamics works like and with familiar Microsoft software, automating and streamlining financial, customer relationship and supply chain processes in a way that helps you drive business success. U.S. and Canada Toll Free 1-888-477-7989 Worldwide +1-701-281-6500

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The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication. Because Microsoft must respond to changing market conditions, this document should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented after the date of publication. This White Paper is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, AS TO THE INFORMATION IN THIS DOCUMENT. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation. Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property. © 2009 Microsoft Corporation. All rights reserved. Microsoft, the Microsoft Dynamics Logo, Microsoft Dynamics, and Windows are either registered trademarks or trademarks of Microsoft Corporation or Microsoft Development Center Copenhagen in the United States and/or other countries. Microsoft Development Center Copenhagen is a subsidiary of Microsoft Corporation.

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