- Observable performance degradation in the Dynamics 365 for Finance & Operations applications
- Potential loss of documents associated with orphaned print jobs
- Inconsistent handling for printed documents with custom margins
![](https://msdnshared.blob.core.windows.net/media/2018/02/Services-dialog-1024x715.png)
Step 1) Uninstall existing Document Routing Agent (DRA)
Open the Programs and Features window, find Microsoft Dynamics 365 for Finance and Operations: Document Routing, and then click the Uninstall button![](https://msdnshared.blob.core.windows.net/media/2018/02/Programs-and-Features-dialog-1024x791.png)
![](https://msdnshared.blob.core.windows.net/media/2018/02/Uninstall-DRA-services.png)