Handheld functionality for retailers is a question I get a lot. Then typical in the area of counting, replenishment, receive and daily POS operations. In version 8.1 Microsoft have taken a small step forward to make it easier to use any handheld device that supports a common browser. Because Cloud POS (CPOS) runs in a browser, the application isn’t installed on the device. Instead, the browser accesses the application code from the CPOS server. CPOS can’t directly access POS hardware or work in an offline state. What Microsoft have done is to make the CPOS change according to the screen size, to work more effectively on your device. To make it simple, I just want to show you how it looks on my iPhone. Step 1: Direct your browser towards the URL of where the CPOS is located. In LCS you will find the URL here: Step 2: Activate your POS on mobile device by selecting store and register, and log in Step 3: Log into CPOS and start using it. Here are some sample screens from my iPhone, where I count an item using CPOS. You can also “simulate” this in your PC browser, but just reducing the size of your browser window before you log into CPOS. Here I’m showing the inventory lookup in CPOS. What I would love to see more of is: – Barcode scanning support using camera – The ability to create replenishment/purchase orders in CPOS – More receive capabilities like ASN/Pallet receive etc. – Improved browser functionality (like back-forward browsing etc) To me it seems clear that we will see additional improvements in CPOS, making it the preferred mobile platform for Dynamics 365 for Retail. As we get a little, I hope to see more of this as Microsoft is definitely investing in this area. In our own customer projects we will be developing more and more functionality using RTS (Real Time Service calls) to add more features to be used together with CPOS. The direction is right and my prediction for the future is that: Mobile Retail device = CPOS.